I hit another car in a car park in January causing a small dent.
I made my insurer aware and they would tell me anything that happened.
8months later I now have my renewal pack through, ive canceled coz of high premium, and strted with a new company because of that. However I was contacted by my new company saying I have no NCB? I ring the original company and they have processed a claim without telling me. Where do I stand on this? Please help.

